Shipping Policy

Turnaround

Orders are processed within 1-3 business days (Monday – Friday), excluding major holidays.

Once processed your order will be classified as Unfulfilled or fulfilled:

• Unfulfilled- Your order is being built. Please check all your email folders (Spam/Junk) for your confirmation message. If we have a question about your order we will try to call or email you.
  
  
• In Stock: The coilovers will ship out 1-2 days after the order is processed.
   
• Custom Order: Purchase of Custom Spring Rates (front/back), Extreme Low Kit, or Swift Spring Upgrade takes 6-8 weeks build time.
   
• Out-of-Stock: It will be an approximate 6-8 weeks build to ship time for out-of-stock standard orders.
   
• Fulfilled- Your order has been shipped. From this point it will take approximately 5-10 business days to ship.

Delivery

Our primary shipping service is UPS Ground Delivery. "Ground" services takes 5-10 business days from coast-to-coast.

Delivery Time is dependent on availability. Some items will ship within 48 hours, others in a couple days, while some may take as many as several weeks (especially custom or back ordered products). We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted.

Note: Free shipping only applies to locations where standard UPS Ground Delivery is available. Yukon, Northwest Territories and Nunavut are excluded.

If there is an issue with your delivery, please contact us so we can assist you. Do not call the carrier and file your own claim. We must as the shipper do this for you.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Log into your Account to track your order, if you already have a tracking number use the onsite UPS Tracking Lookup form or go directly to the UPS website: https://www.ups.com/WebTracking/track